Holderchem aims to be a dependable and efficient leading supplier of high-quality, cost-effective cement and concrete admixtures, mortars, and specialty construction products.
The company’s policy centers on nurturing relationships with its affiliates and enhancing customer satisfaction by establishing long-term partnerships and sharing expertise with carefully selected suppliers and providers of technical knowledge.
Holderchem is dedicated to gaining a comprehensive understanding of its customers’ needs and preferences. It recognizes that each employee holds individual responsibility for the quality of products and services, and it acknowledges their contributions to the company while promoting self-improvement.
Quality is at the heart of the company’s long-term strategy, and it maintains a commitment to this principle. Holderchem upholds good housekeeping and maintenance of its business infrastructure while providing a safe working environment. The organization ensures effective communication and understanding of quality objectives and policies at all levels of the company. Management is committed to an annual review of the Quality Policy and Objectives to ensure their continued relevance to the organization’s purpose.
Holderchem is unwavering in its commitment to quality, on-time delivery, technical support, and cost-effectiveness. It continuously collaborates with its technical partners to develop improved, cost-efficient product formulations that meet customer demands while upholding quality systems, procedures, and values at all company levels. The company aims to strengthen its capacity to offer suitable and innovative solutions to its customers through careful employee recruitment and training, as well as by sharing its extensive knowledge with both employees and customers.
As a testament to its dedication to quality and service, the company actively demonstrates to customers, whenever applicable, the advantages of using its products and their suitability for the intended application. This is achieved by conducting tests and mix designs at clients’ sites using its products.
Edition: HC Quality Statement (Rev-01) 16/02/2021